Exdion COVID19 Update

The COVID-19 (coronavirus) outbreak is first and foremost a human tragedy, affecting hundreds of thousands of people globally. We wanted to provide an update on our operations as well as share information that can help you navigate through the current uncertainty. Our utmost priority is the safety and well-being of our clients, employees and families, and the communities in which we live and work.

As a result of these efforts, all our global locations are fully operational and continue to deliver seamless service on behalf of our clients. To protect employees and our clients and prospects, we have suspended all business travel.

We are assessing the situation daily, remaining vigilant, and following all recommendations from Health Department and Department for Disease Control and Prevention of Government of India. Exdion continues to develop, update, and share guidance with our staff so they are fully informed on how to protect themselves, their families, and their clients against transmission of the virus. Please be assured that, while we are focused on the health and safety of our professionals and those around us, we remain committed to delivering quality service to you.

Our Business Continuity Plan

Below are the various categories of Business Continuity Plan as defined by Exdion

  • Level 1 – (No impact) 100% continuity in Process deliverables by shift extension, primarily routine Staff leave, Short term connectivity issues, latency
  • Level 2 – (Low) 10-20% impact (Will make it up in weekends), primarily due to Connectivity / Local disturbance
  • Level 3 – (Moderate) – 50 – 60% impact, primarily due to Network issue, Local unrest, Transport disturbances for more than 3 days, epidemic & staff not able to report to office
  • Level 4 – (Extreme) - 100% Impact, Primarily due to National events (Natural disaster, pandemic, war)

With the situation as we see in India, we have activated the Level 4 Business Continuity Plan with secure work-from-home environment.

We will share periodic updates about any operational decisions or changes at Exdion as the situation continues to unfold. As we navigate this time of uncertainty together, we want to reaffirm our commitment to your continued success. We hope that you and your loved ones are safe.