Disruptive InsurTech Solutions
for Revolutionary Outcomes

Technologies that drive Growth and Productivity

Exdion. B2OT: An InsurTech Platform for the Digital Broker

Exdion. B2OT (Broker BOT) is a powerful cognitive intelligence Suite of eBOTs that enables Brokers to significantly improve the responsiveness, quality of service and client experience in this digital age. B2OT leverages powerful Artificial Intelligence algorithms, Machine Learning, Deep Learning and Robotic Process Automation (RPA), running on a highly scalable and secure Amazon Web Services (AWS) cloud / a client specific Private Cloud architecture.

B2OT allows agencies to eliminate costly human interventions across the policy lifecycle, delivering bottom-line results. It seamlessly interfaces with the Agency Management System, efficiently handling renewals, accounting and policy servicing.

Exdion.B2OT Smart InsurTech Platform is powered by an ensemble of digitech products that enable Brokers to ride the digital disruption wave –
• Automated Policy Checking
• Quote Comparer
• Prepare renewal exposure summaries for Clients
• Update AMS
• Preparing Summaries & Stratifying Loss runs
• Intelligent Knowledge Management Module

Exdion.POD

Exdion.POD is a smart InsurTech solution to address Insurance industry challenges associated with policy checking. By leveraging Cognitive Computing, Artificial Intelligence, Machine Learning and Deep Learning, Exdion.POD takes only a few seconds to run through a policy document. On an average, a CSR usually takes 40 minutes to many hours. The need for dedicated resources to manage policy checking is completely eliminated, enabling CSR and Client Managers to focus on client critical functions. Exdion.POD systematically eliminates E&O exposure, while efficiently cloning the manual process by examining far more potential E&O risk areas than what is managed by most brokers today.

Exdion.POD is a cloud-based offering on a pay-per-use model; it doesn’t require any upfront investment from brokers and agencies. The platform comes with a standard version for small businesses and a customized version for larger brokers. Exdion.POD platform runs on a highly secure Amazon Web Services (AWS) that can scale with your business growth.

 Benefits

  • Reduction in turnaround time
  • Highly scalable environment keeping in mind future needs
  • Error free operational platform to reduce error and rework
  • Provides cost advantage against the competition
  • Improved customer satisfaction
  • User friendly cloud platform

 Benefits

0% people dependency – eliminates 383 decision points

Fast, accurate, secure and scalable

34 Commercial Lines and 17 Personal Lines questions

Cut down recruitment, training and retention costs

Improve Client retention

Weaponize data insights to stay ahead of competition

Exdion.Veda

Exdion Veda is a cloud-enabled advanced knowledge exchange for brokers, MGA’s and Insurers. It acts as a central knowledge repository for the entire organization alleviating information silos and poorly organized content. It is highly configurable to the activities and experience of the company.

With Exdion Veda, you can practically store multi-modal knowledge about policies, standard operating procedures or even administrative policies, and in any form. Exdion Veda comes with intelli-search, that allows you to identify and download any information using its title, associated process, or even its version name.

Exdion Veda’s powerful intelli-search enables users to find critical information and content when they need it. It incorporates Artificial Intelligence and Machine Learning algorithms making it robust and intelligent by using both inductive and deductive logic. Knowledge in all forms: book of knowledge, SOP’s, FAQ’s, training manuals, policy procedures or any other document can be stored and accessed instantaneously from Exdion Veda.

Exdion Veda serves as a centralized knowledge warehouse so that associates working in back offices or shared services floors or front-end offices can access any knowledge whenever they are in doubt or need to refer. Moreover, With Exdion Veda, one can capture real time change in the document, including author, approvals, additions and versions that commonly happen in insurance industry. Employees get to access most recent information only and take appropriate decisions. Insurance companies require strong documentation and storage for audit and reviews. With Exdion Veda, all changes to document are stored and accessible for review and audit purposes.

Brokers, MGA’s and Insurers can use Exdion Veda as an e-learning platform. Trainers can create course content, cases, tests and background material for reference. Courses could be customized based on participants and different schemas could be quickly bundled to make the course content relevant. Employees could access and participate in the learning process at their pace without affecting productive work hours. Exdion Veda can be leveraged not only for education, but for refresher and certification programs, class room or offline training, with or without assessments or tests.

Human resources departments of Brokers, MGA’s and Insurers could use Exdion Veda to successfully build a competency led skill enhancement program. Tailor made trainings for smaller groups or even individuals can be managed efficiently without worrying about the economics of minimum participant size and other constraints.

For Insurance players, Exdion Veda helps them address a key issue - attrition of trained staff. Often, Insurance companies lose out on high value subjective knowledge residing in key staff members who choose to move on. Exdion Veda helps companies to codify subjective knowledge into objective knowledge and use knowledge residing across individuals to build a unified knowledge base. Insurance businesses never lose important domain knowledge with Exdion Veda. It helps de-risk knowledge loss due to attrition, as all forms of knowledge, subjective or objective can be stored in it.

Exdion Veda is highly scalable, right from divisions to multiple geographies. It is highly secure, could be configured to single sign on and integrated with HCM or HRMS applications for user (master) records. With E-Veda, Insurance players can create a process oriented, collective knowledge enterprise.

Exdion.Veda is a cloud-enabled advanced knowledge exchange for Insurers, brokers and agencies. It acts as a central knowledge repository for the entire organization alleviating information silos and poorly organized content. It is highly configurable to the activities and experience of the company.

With Exdion.Veda , you can practically store all kinds of knowledge about policies, standard operating procedures or even administrative policies, and in any forms. Exdion.Veda comes with intelli-search, you could identify and download any information using its title, associated process, or even its version name. Exdion.Veda ’s powerful intelli-search enables users to find critical information and content when they need it. Exdion.Veda is expected to incorporate AI and machine learning algorithms making it robust and intelligent by using both inductive and deductive logic. Knowledge in all forms: Book of knowledge, SOP, FAQ, Training manuals, Policy procedures or any other document can be stored and accessed instantaneously from E-Veda.

Exdion.Veda serves as a centralized knowledge warehouse so that associates working in the back offices or shared services floors or front-end offices can access any knowledge whenever they are in doubt or need to refer. Moreover, With Exdion.Veda , one can capture a real-time change in the document, including author, approvals, additions and versions that commonly happen in the insurance industry. Employees get to access most recent information only and take appropriate decisions. Insurance companies require string documentation and storage for audit and reviews. With Exdion.Veda , all changes to the document are stored and accessible for review and audit purposes.

Insurers, brokers and agencies can use Exdion.Veda as an e-learning platform. With Exdion.Veda , trainers can create course content, cases, tests and background material for reference. Courses could be customized based on the participants and different schemas could be quickly bundled to make the course content relevant. Employees could access and participate in the learning process at their pace at time and place convenient to them without affecting the productive office hours. Employees can use E-Veda not only for education, but refresher and certification purposes. E-veda could be also be used for classroom or offline training with or without assessment.
Human resources departments of Insurers, Brokers and agencies could use E-Veda to successfully build a competency led skill enhancement program. HR could use Exdion.Veda to tailor-make training and development program all customized to specific needs of an individual. With Exdion.Veda companies can pursue personalized training without worrying about the economics of minimum participant size and other constraints.

For Insurance players, Exdion.Veda helps them address a key issue, attrition of key people. Often Insurance companies loose out of high value subjective knowledge residing in key resources who cease to work for them. Exdion.Veda helps Insurance companies to codify subjective knowledge into objective knowledge and use knowledge residing across individuals to build a unified knowledge base. With Exdion.Veda , Insurance companies never loose important domain knowledge. Exdion.Veda helps de-risk knowledge loss due to attrition, as all forms of knowledge, subjective or objective can be stored in it.
Exdion.Veda is highly scalable, right from divisions to multiple geographies. It is highly secure, could be configured to single sign-on and integrated with HCM or HRMS applications for user (master) records. With Exdion.Veda , Insurance players can create a process-oriented knowledge enterprise, one that uses “collective intelligence”.

Benefits

  • Real-time centralized knowledge vault
  • Cloud-based platform
  • Highly configurable to suit enterprise standards and processes
  • Perfect for enterprise skill development

Benefits

Real-time centralized knowledge vault

Cloud-based Platform

Highly Configurable to suit enterprise standards and processes

Perfect for enterprise skill development

Exdion PRF

Brokers and their cliensts today are unable to handle the annual renewal process due to the complexity involved, leading to loss of accounts and risk for brokers.

Typical renewal process in commercial lines begins 90-120 days before the renewal date, while for a personal line the process begins 45-60 days before the renewal date.

Exdion PRF, a smart Cognitive Science led Insurtech, addresses all challenges and complexities involved in the annual renewal process. It’s a completely automated application that simplifies the process and allows the CSRs to take control of their accounts like never before.

Benefits

Optimizes renewal process time and saves cost

Effective information management and drives compliance

Optimized review and response time to customers

Generate market-ready PRF by modifying exposures (as per client request)

Automatically updates renewal exposures in the AMS

Eliminates the need for information gathering and management

Enables the AMS to become the System Of Record – driving improved AMS adoption

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L.S Ram

L.S Ram: Managing: Director & CEO Ram is one of the co-founders of Exdion and has served as President and CEO since inception. Under his leadership, Exdion has consistently set new standards in the field of process management and quality excellence. He brings over 30+ years of experience and holds a post-graduate degree in Computer Science and is a Chartered Accountant. He is also a Certified Information Systems Auditor from ISACA, USA and a Certified Associate of Insurance Services awarded by “The Institutes” (AICPCU), USA.

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